Category Archives: culture

Civility is More than Good Manners

Defining Civility It may be easier to define civility by first considering what incivility looks like, since it is these behaviors that are obvious and problematic.  Generally, incivility consists of  personal attacks, rudeness, disrespectful comments, and aggressive behaviors that disrupt work … Continue reading

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2011 Favourite posts

Two posts for 2011 were tracking closely for the top spot.  In first place was  As Welcome as the Flowers in Spring, which describes a positive and respectful workplace experience with images of spring and fall flowers.  This became the most viewed. A … Continue reading

Posted in change management, culture, engagement, guiding principles, leadership, Motivation, organization development, productivity, vision | Tagged , , , , , , , , | Leave a comment

Where did our manners go?

Numerous workplace articles are raising the alarm about increased incivility in the workplace and pondering why this is so and worrying about the impact.  Moreover,  incivility is often covert and difficult to identify.   Undoubtedly, deconstructing incivility would be insightful, but … Continue reading

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