Author Archives: leaderwalk

About leaderwalk

Diane Thompson is principal of Thompson Performance Consulting and is a practitioner in the field of organization development and design. Diane has 25 years of management experience in private and public organizations and is a keen observer and student of organizational dynamics and the factors that impact high performance. Diane's direct experience as a manager and her body of knowledge from her MA, Human Systems Intervention, converge to support clients and leaders with transition and change.

Informed or In the Dark?

Communication is often pointed to as the one area of organizational functioning that, if improved, will dramatically elevate trust levels and overall performance.  Why is this? Fundamentally, it is about respect and discretionary effort.  Most employees are eager to do … Continue reading

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Social Intelligence Matters

Social Intelligence (SI) is a term that scientists have been using a lot recently.  It refers to the parts of our intelligence that help humans relate to other people.  Several kinds of abilities are lumped together as being part of … Continue reading

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The Psychological Contract: The human investment

A recent post at Glassdoor Blog remembers Harry Levinson, Progressive Workplace Psychologist.   Levinson had a deep appreciation of the nature of the workplace.   He understood the great psychological significance of work in people’s lives.  Levinson, with colleagues Price, Munden, Mandl … Continue reading

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Getting a Grip

You want results, and you are not getting them.  You try everything…but you just end up dragging people “kicking and screaming” to do the things you think they should be doing.  They resist, and roadblocks surface where you least expect … Continue reading

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Civility is More than Good Manners

Defining Civility It may be easier to define civility by first considering what incivility looks like, since it is these behaviors that are obvious and problematic.  Generally, incivility consists of  personal attacks, rudeness, disrespectful comments, and aggressive behaviors that disrupt work … Continue reading

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Three Rs of doing more with less

The first months of a new year is an opportune time to cultivate and harness new energy – out with the old, in with the new!  It is a natural time to recalibrate.  It is the right time to zero … Continue reading

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2011 Favourite posts

Two posts for 2011 were tracking closely for the top spot.  In first place was  As Welcome as the Flowers in Spring, which describes a positive and respectful workplace experience with images of spring and fall flowers.  This became the most viewed. A … Continue reading

Posted in change management, culture, engagement, guiding principles, leadership, Motivation, organization development, productivity, vision | Tagged , , , , , , , , | Leave a comment